Privacy policy

We take your privacy seriously

At Diamond Decisions, we do everything we can on behalf of Passionned Group to protect your privacy so that you can use our products and services with peace of mind. We carefully protect your data so that it does not end up on the street. We are also happy to help you with specific tips and tailored recommendations. Our starting point is compliance with the General Data Protection Regulation. This is the standard with us. Our information security policy aims to protect your data properly against misuse. We take your privacy very seriously.

We record the following data

When you place an order or request, we record the following data:

First name, last name, e-mail address, phone number, organization, IP address and User Agent
Optional: gender, street, number, postal code, city, country and data required for correct invoice preparation and order delivery.

Your data is not shared with third parties, but is shared with Passionned Group, have company that Diamond Decisions is part of.

Information security policy

The data is stored in a secure cloud environment and SalesForce. Our information security policy aims to prevent misuse of that data. Only employees who need that data to perform their duties are granted access. Employees also sign a confidentiality agreement. Users are regularly required to change their passwords.

Right of inspection and more

You always have the right to access your data and the right to be forgotten. Upon request, customers can ask for an overview of the data we have recorded about them. Feel free to contact us to inform about this.

Communication with our customers

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect Visitors who place orders on our website receive a confirmation of this by e-mail. Where relevant, we later contact our customers by e-mail. We monitor the effectiveness of communications with our customers.

Statistics, social media and cookies

We use our own analytics platform to monitor the usage of our website. These statistics give us insight into how and where we can improve the website. We do not use cookies for this purpose.

If circumstances or legislation require, we reserve the right to change our terms of use and privacy policies.

Get in touch

For any questions or concerns regarding your privacy, you may contact us using the following details:

Thomas Abramse
https://diamonddecisions.org/contact/